Prasanthi hi-tech hospital, Manjeri, kerala - Case study

"We had a customised software with lots of features and developed for our hospital only. But due to various reasons it failed and H.I.S is found to be very efficient in solving these problems, especially stock and sale point. I will give 100% marks for that." - Dr. M.C Joy

The 150 bedded hospital was established in 2004 with over 11 departments.

Problems

* Vendor lacked domain expertise in health care industry
* No skills in implementing best practices
* Endless software customisation created loopholes in the system
* Unstable product / lacked testing methodologies
* Change in key technical personnel
* Vendor closed shop

Key reasons for choosing SA-H.I.S

* Successfully running in all the major hospitals in the region
* Zero downtime reported

The difference

* Excellent implementation guidance
* Introduced best practices in operations
* Systematic end user training
* Brilliant technical support

Benefits

* Control over inventory management
* Easy patient management
* Excellent control over discharge process
* Complete information on stock
* User wise productivity measurement
* Overall cost savings : 30%
* Implemented on time and within budget